SecurLOCK™ Equip is an app that allows issuers to provide cardholders with the ability to control how, when and where their payment cards are used. Consumers want a simple and secure way to protect them from fraudulent transactions and they want it now. SecurLOCK™ Equip real-time transaction alerts and controls both meet and exceed these consumer expectations.
Benefits to You
SecurLOCK™ Equip offers features to cardholders that give them ultimate control – and peace of mind. Cardholders can customize each card to match its usage profile using the features and preferences below:
- Reduce Fraud Losses – Cardholders can turn their cards on/off by payment channel (in-store, online, mobile, ATM, auto pay, etc.). Real-time transaction alerts will provide instantaneous payment information to help cardholders protect themselves.
- Reduce Call Center Costs – Cardholders can set locations, spend limits, merchant types, transactions types, get history and balance information all without having to place a call and speak to a support representative.
- Improve Customer Service – Self service functions, real-time transaction alerts and controls will provide cardholders with a superior experience that will increase satisfaction and help improve retention rates.
- Increase Card Usage and Spend – Real-time transaction alerts and controls will provide cardholders with a method to protect their payment information. The confidence and peace of mind provided by this service should make these types of cards the preferred choice of consumers.
- Exceeds Industry Mandates – Real-time transaction alerts exceed the recent industry requirements.
- Turn entire card on and off or by channel (in-store, online, mobile, ATM, etc.)
- Set transaction spend limits
- Select geographic locations where the card can be used
- Set merchant locations
- View recent transactions
- Receive alerts