Privacy Statement

Southern Hertiage Bank is strongly committed to maintaining the privacy of your personal information.

We will collect NO personal information about you when you visit our site unless you voluntarily provide information to us. In order to further protect your privacy, we will not accept any communications from someone claiming to represent you, unless the party acting for you is your attorney, guardian, trustee or is otherwise authorized by law to represent you.

Visitors may elect to provide us with personal information via e-mail or online registration forms. This information is used internally, as appropriate, to handle the sender's request. It is not disseminated or sold to other organizations.

If you have questions about how information about you may be used in connection with this website, or further questions about Southern Heritage Bank's privacy policy, please contact us at (318) 992-7000.

For a full printable version of our privacy policy, please click here [PDF].

Privacy Policy


What does Southern Heritage Bank do with your Personal Information?

Why?Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. 

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores
When you are no longer our customer, we continue to share your information as described in this notice. 
How?All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Southern Heritage Bank chooses to share; and whether you can limit this sharing. 

Reasons we can share your personal information

Does Southern Heritage Bank Share?

Can you limit this sharing?

For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus



For our marketing purposes—
to offer our products and services to you



For joint marketing with other financial companies



For our affiliates’ everyday business purposes—
information about your transactions and experiences



For our affiliates’ everyday business purposes—
information about your creditworthiness



For our affiliates to market to you



For nonaffiliates to market to you




Call 318-992-7000 or go to


Who We Are


Who is providing this notice?


What We Do


How does Southern Heritage Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Southern Heritage Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • Use your credit or debit card

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. 




Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Southern Heritage Bank’s affiliate is our data processor.


Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • ‘Nonaffiliates we share with can include companies such as mortgage companies and insurance companies

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Southern Heritage Bank’s joint marketing partners include our credit card processor.